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First Impressions Likely the Key to Patient Loyalty

First impressions; perceptions which, valid or not, we all make no matter how objective and fair we believe we are, any time we come into contact with a new organization or individual, no matter where...

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Does it really matter what your employees wear?

Many employers are reluctant to establish (and even more reluctant to enforce) standards for employee appearance. And many employees resent the idea of an employer requiring that they alter something...

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